Support
Found a bug, or have an idea you'd like to suggest? There are two ways to reach us — and we read every message.
FASTEST
From the app
Menu bar → WaxSong → Send Report…
Your app version, macOS version and Mac model are attached automatically — you see exactly what's sent, and it's never anything personal.
FROM THE WEB
From this site
No Mac at hand, or writing before you've installed the app? Use the form — same inbox, same humans.
Add your email if you'd like a reply; you'll get a track number for follow-ups.
Send a messageQuestions about how something works? The User Guide covers playback, playlists, the equalizer, skins, visualizers, and the streamer overlay.